P R T LMS LOGIN
Loading ...
- Instructor-led
- e-learning
- Resources
Upcoming Courses
CPR and First Aid Training
Manchester Learning Lab
4/7/2026
8:00 AM to 3:00 PM
Participants will learn to: Recognize a medical emergency, handle breathing and cardiac emergencies, act appropriately and effectively and sustain life until professional help arrives, prevent disease transmission, identify and care for bleeding, sudden illness and injuries.
In The Spotlight
Live-Virtual
4/8/2026
1:00 PM to 2:00 PM
Strategic Goals: Customer Experience PRT Values: Collaboration, Customer Experience The program spotlights one department or job role each month, providing an in-depth look at our employees, their job functions, and how their roles fit into the organization. This initiative responds to employees' r See more...
Strategic Goals: Customer Experience PRT Values: Collaboration, Customer Experience The program spotlights one department or job role each month, providing an in-depth look at our employees, their job functions, and how their roles fit into the organization. This initiative responds to employees' requests to learn more about the organization and the work accomplished at PRT. "In the Spotlight" is held monthly in the Manchester Computer Lab, with virtual participation available for those who cannot attend in person. The sessions are live-streamed. See more...
PRT System Tour
Heinz - Gateway
4/14/2026
8:00 AM to 4:00 PM
Strategic Goal: Customer Experience PRT Values: Customer Service Tour the PRT system, starting at Heinz, and then using our system to visit the East Liberty Garage, the Port Authority Police Station, Road Operations & Bus Operations, South Hill Village Rail Center, and the Monongahela Incline. Get a See more...
Strategic Goal: Customer Experience PRT Values: Customer Service Tour the PRT system, starting at Heinz, and then using our system to visit the East Liberty Garage, the Port Authority Police Station, Road Operations & Bus Operations, South Hill Village Rail Center, and the Monongahela Incline. Get a behind-the-scenes tour of the heart of PRT. Use and view various transit modalities – use the bus and rail system to visit the garages, getting a better sense of how PRT runs. Understand the big picture – learn what it takes for our bus and rail to get customers from point A to point B Connect the dots – identify different departments and learn how they all work together to keep our system up and running. See more...
Servant Leadership
Manchester Lab
4/14/2026
9:00 AM to 12:00 PM
Strategic Goal: Accountability, Customer Experience, Resiliency PRT Values: Collaboration, Customer Service, Equity, Flexibility, Integrity Servant Leadership is a philosophy that prioritizes the growth, development, and well-being of employees, fostering a culture of trust, collaboration, and high See more...
Strategic Goal: Accountability, Customer Experience, Resiliency PRT Values: Collaboration, Customer Service, Equity, Flexibility, Integrity Servant Leadership is a philosophy that prioritizes the growth, development, and well-being of employees, fostering a culture of trust, collaboration, and high performance. This course explores the core pillars of servant leadership, equipping leaders with the mindset, skills, and strategies needed to create engaged and motivated teams. Participants will learn how to lead with empathy, build strong relationships, and remove barriers to success while encouraging personal and professional growth within their teams. Through interactive discussions this course will help leaders at all levels embrace servant leadership as a powerful tool for driving individual and organizational success. Develop a Servant Leadership Mindset – understand the principles of Servant Leadership and how the differ form a traditional leadership style Empower and develop others -gain strategies for supporting employees’ development and removing obstacles for success. Create a culture of service and collaboration – understand how Servant Leadership drives engagement, collaboration, and a strong culture of growth. See more...
Cultivating Professional Excellence
Panhandle
4/16/2026
9:00 AM to 12:00 PM
Strategic Goal: Customer Experience PRT Values: Customer Service, Equity This course focuses on techniques to develop a professional. In this course we will define what Professional Presence is and why we should be aware of it, along with discussing how our appearance, what we say, and how we comm See more...
Strategic Goal: Customer Experience PRT Values: Customer Service, Equity This course focuses on techniques to develop a professional. In this course we will define what Professional Presence is and why we should be aware of it, along with discussing how our appearance, what we say, and how we communicate electronically and through social media has an impact on professional presence. See more...
PRT University
Filter by Learning Track
Filter by Competency
Filter By Strategic Goals
| Course Name | Location | Start Date/Time | Description | Learning Track | Competency | Strategic Goal | |
|---|---|---|---|---|---|---|---|
|
|
|
|
|
|
|
|
|
| Active Shooter | Online |
Ongoing |
Strategic Goal: Customer Experience PRT Values: Safety Do you know what to do in the event of an active shooter in the work Place? The “Run, Hide. Fight.” video provides the information that you need to have the best chance of survival during an active shooter incident. The video, produced by the City of Houston Mayor’s Office and the U.S. Department of Homeland Security, dramatizes an active shooter incident in the workplace. Its purpose is to educate the public on how to respond during such an incident. Warning: The initial sequence in this video may be disturbing for some viewers as it contains scenes of simulated violencea? 6 min. |
Orientation |
Safety Awareness |
Organizational Resilience |
|
| Amazon Business Prime Account Training | Online |
Ongoing |
Amazon Business Prime Account Training will review an overview and benefits of the program, along with the policies and guidelines for using PRT’s Amazon Business Prime Account, as well as how to join and get started using the account for purchases. 20 min. | ||||
| Analytical Thinking: Sharpening your Decision-Making | Heinz - Lennen |
5/5/2026 9:00 AM |
Strategic Goal: Resiliency PRT Values: Collaboration, Customer Service, Integrity In this course, you will learn how to confidently make data-driven decisions using a structured, step-by-step approach. You will develop the skills to gather and analyze information from credible sources, identify key patterns, and separate fact from assumption. Through practical exercises, you will enhance your ability to communicate insights clearly, ensuring that your recommendations are well-supported and easily understood. By applying these techniques, you will contribute to a culture of analytical thinking within your organization, making more objective, informed, and impactful decisions in your daily work Apply a Structured Decision-Making Process – Learn a step-by-step approach to gathering, analyzing, and evaluating data to make informed, objective decisions rather than relying on intuition or trends.? Strengthen Data Analysis and Critical Thinking Skills – Develop the ability to assess information critically, identify patterns, and separate facts from assumptions using logical reasoning and evidence-based methods.? Communicate Insights Clearly and Effectively – Gain the skills to present data-driven findings in a concise and impactful way, ensuring all stakeholders understand the rationale behind decisions.? Integrate Data-Driven Thinking into Daily Work – Foster a habit of using analytical tools and evidence-based insights in everyday decision-making to improve accuracy, efficiency, and overall business outcomes.? |
Supervisor/ManagerDirector |
Analytical ThinkingConceptual ThinkingDecision MakingResults Oriented |
Organizational Resilience |
|
| Analytical Thinking: Sharpening your Decision-Making | Manchester Lab |
8/6/2026 9:00 AM |
Strategic Goal: Resiliency PRT Values: Collaboration, Customer Service, Integrity In this course, you will learn how to confidently make data-driven decisions using a structured, step-by-step approach. You will develop the skills to gather and analyze information from credible sources, identify key patterns, and separate fact from assumption. Through practical exercises, you will enhance your ability to communicate insights clearly, ensuring that your recommendations are well-supported and easily understood. By applying these techniques, you will contribute to a culture of analytical thinking within your organization, making more objective, informed, and impactful decisions in your daily work Apply a Structured Decision-Making Process – Learn a step-by-step approach to gathering, analyzing, and evaluating data to make informed, objective decisions rather than relying on intuition or trends.? Strengthen Data Analysis and Critical Thinking Skills – Develop the ability to assess information critically, identify patterns, and separate facts from assumptions using logical reasoning and evidence-based methods.? Communicate Insights Clearly and Effectively – Gain the skills to present data-driven findings in a concise and impactful way, ensuring all stakeholders understand the rationale behind decisions.? Integrate Data-Driven Thinking into Daily Work – Foster a habit of using analytical tools and evidence-based insights in everyday decision-making to improve accuracy, efficiency, and overall business outcomes.? |
Supervisor/ManagerDirector |
Analytical ThinkingConceptual ThinkingDecision MakingResults Oriented |
Organizational Resilience |
|
| Analytical Thinking: Sharpening your Decision-Making | Heinz - Lennen |
11/4/2026 1:00 PM |
Strategic Goal: Resiliency PRT Values: Collaboration, Customer Service, Integrity In this course, you will learn how to confidently make data-driven decisions using a structured, step-by-step approach. You will develop the skills to gather and analyze information from credible sources, identify key patterns, and separate fact from assumption. Through practical exercises, you will enhance your ability to communicate insights clearly, ensuring that your recommendations are well-supported and easily understood. By applying these techniques, you will contribute to a culture of analytical thinking within your organization, making more objective, informed, and impactful decisions in your daily work Apply a Structured Decision-Making Process – Learn a step-by-step approach to gathering, analyzing, and evaluating data to make informed, objective decisions rather than relying on intuition or trends.? Strengthen Data Analysis and Critical Thinking Skills – Develop the ability to assess information critically, identify patterns, and separate facts from assumptions using logical reasoning and evidence-based methods.? Communicate Insights Clearly and Effectively – Gain the skills to present data-driven findings in a concise and impactful way, ensuring all stakeholders understand the rationale behind decisions.? Integrate Data-Driven Thinking into Daily Work – Foster a habit of using analytical tools and evidence-based insights in everyday decision-making to improve accuracy, efficiency, and overall business outcomes.? |
Supervisor/ManagerDirector |
Analytical ThinkingConceptual ThinkingDecision MakingResults Oriented |
Organizational Resilience |
|
| Communicating Styles | Heinz - Neal H. Holmes Board Room |
4/16/2026 12:30 PM |
Strategic Goal: Customer Experience, Resiliency PRT Values: Collaboration, Customer Service, Flexibility Effective communication is the key to professional success, and understanding personality differences can make all the difference. In this course, you will explore your Meyers-Briggs Type Indicator (MBTI) preferences and discover how they influence the way you communicate, collaborate, and solve problems. Through interactive discussions and practical exercises, you will learn how to recognize different personality types, adapt your communication for greater impact, and build resilience in customer service and teamwork. Whether working with colleagues or engaging with customers, this course equips you with the tools to navigate diverse interactions with confidence and flexibility.? Enhance Self-Awareness and Communication Skills – Gain a deeper understanding of your Meyers-Briggs Type Indicator (MBTI) preferences and how they shape your communication style. Learn to interact more effectively with colleagues and customers in a variety of professional settings.? Foster Collaboration Through Understanding Diverse Preferences – Recognize and appreciate different MBTI personality types to improve teamwork, support flexible communication, and enhance problem-solving in customer and team interactions.? Develop Resilient Customer Service Approaches – Apply MBTI-based strategies to adapt your communication style to different customer interactions, ensuring a positive and responsive service experience.? Cultivate Flexibility in Decision-Making and Interaction – Use insights from your MBTI assessment to adapt your approach in various situations, building resilience in both customer service and workplace collaboration.? |
Supervisor/Manager |
Sales Ability/PersuasivenessCommunicationBuilding Strategic Working RelationshipsBuilding a Successful TeamInterpersonal Skills |
Customer ExperienceOrganizational Resilience |
|
| Communicating Styles | Manchester Learning Lab |
7/7/2026 9:00 AM |
Strategic Goal: Customer Experience, Resiliency PRT Values: Collaboration, Customer Service, Flexibility Effective communication is the key to professional success, and understanding personality differences can make all the difference. In this course, you will explore your Meyers-Briggs Type Indicator (MBTI) preferences and discover how they influence the way you communicate, collaborate, and solve problems. Through interactive discussions and practical exercises, you will learn how to recognize different personality types, adapt your communication for greater impact, and build resilience in customer service and teamwork. Whether working with colleagues or engaging with customers, this course equips you with the tools to navigate diverse interactions with confidence and flexibility.? Enhance Self-Awareness and Communication Skills – Gain a deeper understanding of your Meyers-Briggs Type Indicator (MBTI) preferences and how they shape your communication style. Learn to interact more effectively with colleagues and customers in a variety of professional settings.? Foster Collaboration Through Understanding Diverse Preferences – Recognize and appreciate different MBTI personality types to improve teamwork, support flexible communication, and enhance problem-solving in customer and team interactions.? Develop Resilient Customer Service Approaches – Apply MBTI-based strategies to adapt your communication style to different customer interactions, ensuring a positive and responsive service experience.? Cultivate Flexibility in Decision-Making and Interaction – Use insights from your MBTI assessment to adapt your approach in various situations, building resilience in both customer service and workplace collaboration.? |
Supervisor/Manager |
Sales Ability/PersuasivenessCommunicationBuilding Strategic Working RelationshipsBuilding a Successful TeamInterpersonal Skills |
Customer ExperienceOrganizational Resilience |
|
| Communicating Styles | Heinz - Neal H. Holmes Board Room |
10/6/2026 12:30 PM |
Strategic Goal: Customer Experience, Resiliency PRT Values: Collaboration, Customer Service, Flexibility Effective communication is the key to professional success, and understanding personality differences can make all the difference. In this course, you will explore your Meyers-Briggs Type Indicator (MBTI) preferences and discover how they influence the way you communicate, collaborate, and solve problems. Through interactive discussions and practical exercises, you will learn how to recognize different personality types, adapt your communication for greater impact, and build resilience in customer service and teamwork. Whether working with colleagues or engaging with customers, this course equips you with the tools to navigate diverse interactions with confidence and flexibility.? Enhance Self-Awareness and Communication Skills – Gain a deeper understanding of your Meyers-Briggs Type Indicator (MBTI) preferences and how they shape your communication style. Learn to interact more effectively with colleagues and customers in a variety of professional settings.? Foster Collaboration Through Understanding Diverse Preferences – Recognize and appreciate different MBTI personality types to improve teamwork, support flexible communication, and enhance problem-solving in customer and team interactions.? Develop Resilient Customer Service Approaches – Apply MBTI-based strategies to adapt your communication style to different customer interactions, ensuring a positive and responsive service experience.? Cultivate Flexibility in Decision-Making and Interaction – Use insights from your MBTI assessment to adapt your approach in various situations, building resilience in both customer service and workplace collaboration.? |
Supervisor/Manager |
Sales Ability/PersuasivenessCommunicationBuilding Strategic Working RelationshipsBuilding a Successful TeamInterpersonal Skills |
Customer ExperienceOrganizational Resilience |
|
| Confidentiality and HIPAA at PRT | Online |
Ongoing |
Strategic Goal: Accountability PRT Values: Integrity Learn about expectations of confidentiality at PRT, and how your role may be impacted by HIPAA. 15 min. |
Orientation |
Business AcumenConfidentiality |
Accountability |
|
| CPR and First Aid Training | Manchester Learning Lab |
4/7/2026 8:00 AM |
Participants will learn to: Recognize a medical emergency, handle breathing and cardiac emergencies, act appropriately and effectively and sustain life until professional help arrives, prevent disease transmission, identify and care for bleeding, sudden illness and injuries. |
Safety Awareness |